Responsible Gaming
At qdf, we believe that gaming should always be a source of entertainment, never a source of stress. This page outlines the tools, guidelines, and support resources available to every player in the Philippines who wants to stay in control of their gaming habits.
Our Commitment
We take our duty of care seriously. Here is how we support every player on our platform.
qdfallows you to set daily, weekly, or monthly deposit limits directly from your account settings, giving you full control over how much you spend on the platform. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This feature is designed to help Filipino players enjoy gaming within a budget that is comfortable and sustainable for them. We strongly encourage all new players to set a deposit limit as part of their account setup. Responsible spending is the foundation of a positive gaming experience on qdf.
Keeping track of how long you have been playing is an important part of staying in control. qdf provides session time reminders that alert you when you have been active for a set period, so you can decide whether to continue or take a break. Extended gaming sessions without breaks can affect your judgement and enjoyment, which is why we make it easy to step away at any time. You can customise your reminder intervals to suit your own habits and preferences. Taking regular breaks keeps gaming fun and helps you maintain a healthy balance between entertainment and everyday life in the Philippines.
If you feel that you need a break from gaming, qdf offers both short-term cooling-off periods and longer self-exclusion options. A cooling-off period temporarily suspends your ability to deposit or play, giving you space to reassess your habits without permanently closing your account. Self-exclusion is a more extended option for players who feel they need a longer break, and it can be set for periods ranging from several weeks to indefinitely. During any exclusion period, you will not receive promotional communications from us. We take these requests seriously and process them promptly to ensure your wellbeing is protected.
You are always in control of your qdf account and can request changes to your access settings at any time through our support team. If you believe someone else may be using your account without your consent, you can lock it immediately and contact us for assistance. We also offer the option to restrict access to certain game categories if you find particular types of games more difficult to manage. All access control requests are handled with care and confidentiality by our support team. Protecting your account and your wellbeing is a shared responsibility between you and qdf.
Recognising the early signs of problem gambling is the first step towards getting help. You may want to reflect on your gaming habits if you notice any of the following:
Getting Help
You are never alone. These resources are available to anyone in the Philippines who needs guidance or support.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and support resources for players across the Philippines. Their framework sets the standards that licensed operators like qdf are required to follow to protect players. If you have concerns about your gaming behaviour, PAGCOR's responsible gaming programme is a trusted starting point for guidance. Their resources are designed to help players make informed decisions about their gaming activity. We encourage all players to familiarise themselves with PAGCOR's responsible gaming materials.
The National Centre for Mental Health (NCMH) in the Philippines offers free mental health support and counselling services that can help individuals dealing with compulsive behaviours, including problem gambling. Their crisis hotline is available to anyone who needs to talk to a professional about the emotional and psychological impact of gambling. Reaching out for help is a sign of strength, not weakness, and trained counsellors are ready to listen without judgement. If you or someone you know is struggling, please do not hesitate to contact the NCMH. Early intervention makes a significant difference in recovery outcomes.
Our qdf support team is trained to handle responsible gaming requests with sensitivity and discretion. Whether you want to set a deposit limit, request a cooling-off period, or discuss self-exclusion options, we are here to help you take the steps that are right for you. You can reach us through the contact details on our platform at any time, and all responsible gaming requests are treated as a priority. We will never pressure you to continue playing or discourage you from taking a break. Your long-term wellbeing matters more to us than any single gaming session.
The qdf platform is strictly for players aged 21 and above, in line with Philippine gaming regulations. We use age verification during registration to prevent underage access, and we reserve the right to request additional proof of age at any time. If you are a parent or guardian and believe a minor may have accessed the platform, please contact our support team immediately so we can investigate and take appropriate action. We are committed to keeping our platform safe and age-appropriate. Protecting young people from the potential harms of gambling is a responsibility we take very seriously at qdf.
Need More Information?
Our FAQ page covers the most common questions from Filipino players about account controls, deposit limits, and self-exclusion. If you are ready to play responsibly, you can register a free account or log in to manage your settings right now.